Plan
Essential — Remote-first coverage for light-touch homes.
Essential gives single-home owners a direct line to a NexUnit technician whenever something goes sideways—without committing to in-person visits every month. Most issues can be triaged, diagnosed, and solved via video and chat, and when a visit is truly needed, you have one covered each month.
Built for
Homeowners who handle most small tasks themselves but want a professional on call for diagnosis, second opinions, and scope-of-work validation before bigger projects.
What’s included
Everything in the Essential plan, in detail.
Unlimited remote troubleshooting
Video, chat, and phone triage with a licensed technician. Most plumbing, electrical, and appliance issues are resolved in a single session.
Virtual assessments & written estimates
Walk us through a leak, a breaker trip, or an install plan. You leave with a written estimate you can use for budgeting or contractor bids.
One in-person assessment per month
A technician visits the property to inspect or measure a single area—ideal before buying appliances, remodeling a bathroom, or scoping a repair.
Priority re-booking
Subscribers skip the public queue. Most requests are scheduled within 2 business days.
How it works
From signup to first service—without the friction.
01
Request
Submit a request through the member portal—photos and a short description are enough.
02
Triage
A technician reviews within the hour during business days and responds with next steps or a scheduled call.
03
Resolve or dispatch
Most issues close remotely. When a visit is needed, we use your monthly in-person assessment window.
Common questions
Before you start.
- Does this cover the cost of parts?
- No. Essential covers diagnosis and guidance. Parts and materials are billed separately at cost, with your approval.
- What if I need more than one visit a month?
- You can upgrade to Home Plus at any time, or book additional visits at member rates.
- Can I cancel anytime?
- Yes. Monthly billing, cancel from the portal—no phone calls required.
Ready to start?
Begin Essential coverage today.
Checkout takes under two minutes. Your first service window opens as soon as billing clears.