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The tenant already knows when you are coming.

Automatic updates at the moments that matter — scheduled, on the way, completed — so the office phone stops ringing with questions the system already knows the answer to.

Tenant threadRidgeview 202

No hot water since last night.

07:41

Logged as an emergency. A technician is scheduled for 10:30–12:00 today.

07:44

L. Chen is on the way — about 15 minutes out.

10:02

Great, I'll be in.

10:04

Completed. Heating element replaced. Photos are on your portal.

11:42

Three messages that replace the three calls the office keeps getting.

TriggersStatus changes
ChannelsSMS and email
ControlPer property and tenant
01 — Triggers

The three calls you keep getting

When is someone coming, are they on the way, and is it finished. Each one is a status change the platform already records.

  • Scheduled, with the window
  • On the way, when the technician starts
  • Completed, with what was done
  • Delays surfaced before the window passes
Call deflectionIllustrative
3Status calls replaced
0Messages on emergencies missed
100%Delivery logged to the job
Opt-outHonoured per tenant
02 — Control

Quiet by default where it should be

Notifications follow the property's preferences and the tenant's. An emergency overrides; a routine filter change does not.

  • Per-property notification policy
  • Tenant opt-out honoured
  • Emergency messages always delivered
  • Full delivery log on the work order
More modules
AccountingReceivables, payables, and a general ledger per property.Read moreVendors & COIsCoverage tracking that flags a lapse before you assign work.Read moreInspectionsMove-in, move-out, preventive, and compliance, with findings.Read more

See it on your own portfolio

Bring your unit list and a week of requests. We will show you what the board looks like with your data in it.

Request a demo